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VAT Refund Services for Dubai Businesses
Looking to claim your VAT refund from the FTA?
Let Beaufort Help You!
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VAT Refund Claims With Management Review
Businesses usually don’t struggle with VAT refunds because they’re ineligible. They do so because claims are submitted without a proper review of invoices and payments.
A VAT refund is not automatic – it depends heavily on how well the claim is prepared and supported.
We help businesses prepare, submit, and support VAT refund claims the right way.
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Your requirements are thoroughly reviewed
Claimed properly. Supported fully.
Our VAT Refund Claim Process
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Thorough review before submission
We don’t submit refund claims without first understanding what supports them.
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Hands-on coordination with management
We work with your team, not around it.
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Active follow-up with the FTA
Claims don’t just disappear into the system - we stay engaged.
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Experience dealing with disallowances
When questions arise, we help explain, justify, and reduce unnecessary losses.
Know exactly what will be done - and why.
What’s Included in Our VAT Refund Service in Dubai
- Review of documentation supporting the VAT refund claim
- Assessment of invoice validity and payment evidence
- Discussion of findings and agreed corrective actions
- Preparation and submission of the VAT refund claim
- Follow-up with the FTA to support and progress the claim
- Assistance with responses to queries and partial disallowances
VAT refunds are about recovery - but also about doing it right.
Why Choose Beaufort for VAT Refund Claims in Dubai?
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Thorough review before submission
We don’t submit refund claims without first understanding what supports them.
-
Hands-on coordination with management
We work with your team, not around it.
-
Active follow-up with the FTA
Claims don’t just disappear into the system - we stay engaged.
-
Experience dealing with disallowances
When questions arise, we help explain, justify, and reduce unnecessary losses.
Understanding VAT Refunds for Businesses in Dubai
A VAT refund may arise when a VAT-registered business has excess recoverable tax, such as where recoverable input tax is higher than output tax for a tax period, or where tax has been paid in excess.
The business may apply to the FTA for a refund, subject to the VAT recovery rules, supporting documents, any FTA set-off against payable tax or administrative penalties, and the applicable refund time limits.
Simple Example
If your business has AED 20,000 of eligible recoverable input VAT and AED 15,000 of output VAT for the period, the excess AED 5,000 may be requested as a VAT refund, subject to FTA review and the applicable rules.
Legal Reference
Federal Decree-Law No. (8) of 2017 on Value Added Tax and amendments, Articles 53, 54, 55 and 74
Cabinet Resolution No. (52) of 2017 Regarding the Executive Regulations of Federal Decree-Law No. (8) of 2017 Regarding Value-Added Tax (VAT), Articles 64 and 65
Federal Decree-Law No. (28) of 2022 on Tax Procedures, Articles 38 and 39
The documents required for a VAT refund request may include:
1. Output and input tax report
2. Tax invoices and supporting documents
3. Proof of payment, where the request relates to an extra payment
4. Bank IBAN letter, where applicable
The FTA may request additional information or documents during its review. After additional documents are submitted, the FTA may take further time to respond to the updated refund request.
Legal Reference
Federal Tax Authority Tax Refund to Registered Tax Payers service page, Required Documents and Forms
Federal Decree-Law No. (8) of 2017 on Value Added Tax and amendments, Articles 55 and 74
Cabinet Resolution No. (74) of 2023 on the Executive Regulations of Federal Decree-Law No. (28) of 2022 on Tax Procedures, Articles 2 and 3
To submit a VAT refund claim, the business generally needs to:
1. Access its EmaraTax account dashboard.
2. Open the VAT tab and access the VAT311 refund request.
3. Complete the refund form, review the pre-populated and entered details, upload the required supporting documents and submit the request.
The FTA will review the completed refund request and may ask for additional information where required.
Legal Reference
Federal Tax Authority Tax Refund to Registered Tax Payers service page, Procedures and Steps
Federal Tax Authority Initiate Direct Refund Claim by VAT Registrants – VAT 311 – User Manual, Sections: EmaraTax Login Page, VAT 311 Refund Dashboard, Refund Details, Review and Declaration, Acknowledgement
Cabinet Resolution No. (74) of 2023 on the Executive Regulations of Federal Decree-Law No. (28) of 2022 on Tax Procedures, Article 26
Let’s Handle Your VAT Refund Claim Properly
- Speak with our team to discuss your VAT refund claim and how we can support it from submission to resolution.
What VAT Refund Claims Feel Like When It’s Done Right
- Your refund claim is properly reviewed before submission
- Supporting documents are organised and ready
- Communication with the FTA is handled professionally
- Any questions or issues are addressed calmly and clearly
- Refunds are pursued with structure - not frustration
Our Other VAT Services
VAT Onboarding Support
Enquire NowVAT Return Filing
Enquire NowVAT Advisory & Consultancy
Enquire NowVAT Deregistration
Enquire NowFrequently Asked Questions
A VAT-registered business may request a refund where it has an excess refundable amount or credit balance, such as after filing a VAT return showing excess recoverable tax. The request can be submitted through the FTA process, subject to the required documents, FTA review and the applicable refund time limits.
Legal Reference
Federal Decree-Law No. (8) of 2017 on Value Added Tax and amendments, Article 74
Cabinet Resolution No. (52) of 2017 Regarding the Executive Regulations of Federal Decree-Law No. (8) of 2017 Regarding Value-Added Tax (VAT), Article 65
Federal Decree-Law No. (28) of 2022 on Tax Procedures, Article 38
Yes. A refund request for a VAT credit balance or excess refundable tax is generally subject to a five-year time limit from the end of the relevant tax period. Certain exceptions may apply where the credit balance arises near or after the end of that period, and transitional rules may apply to older balances. Businesses should review their refund position before the applicable time limit expires.
Legal Reference
Federal Decree-Law No. (8) of 2017 on Value Added Tax and amendments, Article 74(3)
Federal Decree-Law No. (28) of 2022 on Tax Procedures, Article 38(2)-(6)
The current FTA service page states that a completed tax refund application is generally processed within 25 business days. If the request requires audit investigation, it may take 55 working days from the date all requested information is provided by the taxpayer.
If the application is incomplete or further information is required, the FTA may request additional documents, and further processing time may apply after the updated request is submitted.
Legal Reference
Federal Tax Authority Tax Refund to Registered Tax Payers service page, Estimated Time to Complete Application by the FTA
Federal Tax Authority Tax Refund to Registered Tax Payers service page, Terms and Conditions
Cabinet Resolution No. (74) of 2023 on the Executive Regulations of Federal Decree-Law No. (28) of 2022 on Tax Procedures, Article 26
Yes, the FTA can reject a VAT refund request if they are not satisfied with the correctness of the refund claim. This can happen due to several reasons including:
– No response to additional requirements (if any) within 5 working days.
– Incorrect attachments.
– Unmatched summary with the related VAT returns filed by the applicant.
Yes, this letter must be issued and stamped by the applicant’s bank and include details about the account holder’s name (which must match the taxable person’s name as registered with the FTA), the bank’s name, the bank’s address, the SWIFT/BIC, and the IBAN. The letter/certificate must be uploaded as an attachment to the refund application.
